The TENANT will receive a personal PIN code for access outside of opening hours. Alarm and gate regulations must be strictly followed. Incorrect use of the alarm or failure to secure the premises may result in a minor fine and an administration fee. Your PIN code is personal and may only be used by you or individuals to whom you have granted relevant access. Disclosure to unauthorized persons is not permitted. You are liable for all forms of theft, vandalism, or damage(s) committed using the PIN code, regardless of whether this occurs with or without your knowledge.
All goods are stored at the TENANT’S own risk. We do not cover theft, fire, water damage, etc. The TENANT must store the goods responsibly to minimize the risk of damage to their own and others' goods, as well as our facilities. Damage may result in liability for compensation.
Goods must be placed within the agreed area/bay. Tourcare reserves the right to move or remove goods located outside the designated area at the TENANT’S expense. Repeated violations may result in storage or disposal following a notice.
If the goods are not removed at the latest one calendar day after the expiration of the agreement, a fine of DKK 250 per commenced day per 2.5 sqm will be applied until everything has been removed. Any additional handling costs will be invoiced.
Flammable, explosive, environmentally hazardous, biological, illegal, or dangerous materials may not be stored without written permission. Violation may result in removal and liability for compensation.
Contacting our emergency hotline outside of opening hours will be invoiced at DKK 1,000 per commenced hour, unless the fault lies with us. Invoicing begins upon the answering of the call.
Storage is invoiced in advance on a quarterly basis. Tourcare may terminate the agreement with one month's notice despite a prepaid rental period. In such cases, the remaining balance will be refunded to the tenant. Insurance of the stored goods is the TENANT’S responsibility.